Primetime United is committed to providing high-quality training and development opportunities for young athletes. As part of our commitment to transparency and fairness, we have established this no-refund policy to outline our stance on refunds, cancellations, and eligibility termination.
- All payments made to the organization are non-refundable. Once a payment is processed, it cannot be reversed or refunded.
- By enrolling your child in our programs, you agree to abide by this policy.
- In the instance a player voluntarily withdraws from Primetime United, no refunds will be issued for any remaining sessions or fees.
- We encourage open communication with our coaching staff if a player needs to withdraw.
- Primetime United may terminate a player’s participation due to serious misconduct, repeated violations of policies, or other compelling reasons this includes the actions/behavior of the parent(s)/guardian/family members. In such cases, no refunds will be provided.
- In the event of a documented medical condition that prevents a player from participating, Primetime United will make every effort to provide alternative arrangements but will not issue a refund.
- If Primetime United cancels a session or program due to unforeseen circumstances (e.g., extreme weather, facility issues), we will make every effort to reschedule or provide alternative arrangements.
- Refunds will not be issued for canceled sessions beyond our control.